Frequently asked questions

How do I redeem my Groupon?

Groupons may only be used on walk-in purchases for cupcakes in our bakery case. You cannot use a Groupon for an order you place online, at the counter, over the phone or any custom cupcake designs. Expired Groupons are valid for the amount paid only.

Do you offer shipping for cupcakes and other sweets?

No. We do not offer shipping at this time. Feel free to place an order for pickup or local delivery!

Do you offer cakes?

Yes! We make custom cakes every week. If you would like to order a cake, please complete the custom cake request form.

Do your cupcakes contain trace amount of nuts?

Unfortunately, we can not guarantee zero cross contamination with nuts. On a daily basis, we may use almonds, walnuts, pralines, pecans, peanuts or peanut butter. Even if a cupcake does not contain nuts, they still could come in contact with air-borne nut particles or surfaces that have come in contact with nuts.

Do you offer tastings for weddings?

Yes, we do offer a complimentary wedding tasting and consultation to choose flavors, review pricing, decoration, delivery and display options. Please complete the form on our Wedding Page to set up an appointment.

Do you provide display stands for cupcakes?

Yes, we do rent display stands. The rental and refundable deposit​ fees are based on the size of stand you need and how many cupcakes you ordered. We refund your deposit when you return the stand to any of our locations. We do not pick up the stands.

Are you hiring?

We are always on the lookout for experienced team members for our bakery and retail locations. Please email us if you are interested in a career with us.

What are your daily flavors?

Red Velvet - Salted Caramel - Classic Chocolate with Chocolate Frosting - Classic Chocolate with Vanilla Frosting - Classic Vanilla with Chocolate Frosting - Classic Vanilla with Vanilla Frosting - Lemon - Coconut - Peanut Butter Cup - Chocolate Chip Cookie Dough. At the beginning of each month we choose featured flavors for that month.

Do you offer gluten free cupcakes?

Yes, we offer chocolate and vanilla GF cupcakes every day in each of our stores. We recommend pre-ordering GF cupcakes if you need a large quantity.